Privacy Policy

At Estella Spark Phlebotomy, we take your privacy seriously. We are fully committed to protecting your personal information and ensuring that it remains secure. This privacy policy outlines how we collect, use, and protect your data when you interact with us.

We are dedicated to ensuring that your privacy is respected and maintained when using our services. Please read this policy carefully to understand how we handle your personal information.

What Information We Collect
We collect personal information that you provide to us when you sign up for our courses, contact us for inquiries, or use our website. The types of data we collect may include:

  • Personal Information: Name, address, email, and phone number.
  • Payment Information: Payment details when making a course purchase.
  • Communication Information: Details of any interactions, including emails or messages sent to us.
  • Course Enrolment Data: Information related to your enrolment, including course preferences and completion status.

We collect only the information necessary to provide you with our services and ensure smooth communication.

How We Use Your Data
Your personal information is used for the following purposes:

  • To Provide Services: To process your course registration, payments, and communications.
  • To Improve Our Services: We use your data to improve our training programs, update course materials, and tailor our offerings to better meet your needs.
  • To Communicate with You: We will use your contact details to send you updates about courses, reminders about upcoming classes, and important information related to your training.
  • For Administrative Purposes: We may contact you regarding your course enrolment, billing inquiries, and support requests.

We never share your data with third parties for marketing purposes without your consent.

Accessing and Managing Your Data
You have full control over your personal data. Here are the rights you have:

  • Right to Access: You can request a copy of the personal data we hold about you at any time.
  • Right to Correct: If you believe any of your data is incorrect or incomplete, you can request to have it updated or corrected.
  • Right to Delete: You can request that we delete your personal information from our systems.
  • Right to Withdraw Consent: If you no longer wish to receive communications or services, you can withdraw your consent at any time by contacting us.

If you wish to exercise any of these rights, please contact us using the details provided at the end of this privacy policy.

Sharing Your Data
We respect your privacy and only share your personal data when it’s necessary to provide our services. We may share your data with trusted third-party service providers, such as:

  • Payment Processors: To process payments for courses.
  • IT and Website Support Services: To ensure that our website and systems are running smoothly and securely.
  • Email Service Providers: For sending important communications regarding your course and other related services.

We ensure that all third-party partners we work with comply with data protection regulations and keep your information secure.

We will never sell, rent, or share your personal information with unauthorized third parties for marketing purposes.

We take the security of your personal information very seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated privacy policy on our website.

Contact details

If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights regarding your personal data, please contact us:

  • Email: info@estellasparkphlebotomy.co.uk
  • Phone: +44 (0) 7852304226
  • Address: London Science College 101, Ground Floor, London E11 3AW Oceanair House – Suite 750-760 High Rd Leytonstone

 

Thank you for trusting Estella Spark Phlebotomy with your personal information. We are committed to protecting your privacy and providing you with a safe and secure learning experience.