Terms and Conditions

Our Terms

By using this website or enroling in our courses, you agree to the following terms and conditions. These terms govern your use of the Estella Spark Phlebotomy website and services. Please read them carefully before using our website or registering for any of our courses.

  • Website Use:
    You agree to use this website solely for lawful purposes. Any activity that violates applicable laws, or interferes with the functionality of the site, is prohibited. You are responsible for maintaining the confidentiality of your account information and are liable for all activities under your account.

  • Enrolment:
    Registration for our courses is only confirmed after full payment has been received. Once payment is processed, you will be provided with access to the relevant training materials and courses. Your enrolment is non-transferable.

  • Refund Policy:
    We offer refunds under specific conditions. Refund requests must be made within a specified time after payment, typically within 14 days, and will only be granted if the course has not been attended or the material has not been accessed. Refunds will not be issued if you have attended or accessed the course content.

  • Data Use:
    Your privacy is important to us. We protect your personal information in accordance with our Privacy Policy and comply with relevant data protection laws. Your personal details are securely stored and will only be used for course-related communications or services. We will never share your data without your consent, except as outlined in our Privacy Policy.

  • Course Content and Access:
    All course materials, including videos, PDFs, and any other resources, are for personal use only and may not be distributed or shared without permission. Access to the course content is granted for a specified period after enrolment.

  • Conduct and Behavior:
    We expect all learners to engage respectfully with course instructors, fellow students, and all staff members. Any disruptive behavior or violation of course conduct policies may result in termination of your enrolment without a refund.

  • Liability Limitation:
    While we aim to provide quality training, we are not liable for any personal injuries, losses, or damages arising from the use of our website or participation in our courses.

We may update these terms and conditions from time to time. Any changes will be posted on this page, and we recommend you review this page periodically to stay informed of any updates.

Contact details

If you have any questions or concerns about this privacy policy, or if you would like to exercise your rights regarding your personal data, please contact us:

  • Email: info@estellasparkphlebotomy.co.uk
  • Phone: +44 (0) 7852304226
  • Address: London Science College 101, Ground Floor, London E11 3AW Oceanair House – Suite 750-760 High Rd Leytonstone

By continuing to use our website or enroling in our courses, you acknowledge that you have read, understood, and agreed to these terms and conditions.